Episodes

Thursday Dec 08, 2016
Why Knowing How Much to Charge Isn’t Enough
Thursday Dec 08, 2016
Thursday Dec 08, 2016
Knowing what your market is willing to pay is only part of the equation; you also have to know how they want to pay (annual fee, subscription, based on usage, etc.) so you can determine how best to package your product. Join Mark Stiving, Pragmatic Marketing instructor and pricing expert, and David Rowley, Chief Revenue Officer from Nalpeiron as they dig into this topic and more on this edition of Pragmatic Live.
Got a topic you want to hear covered in a future episode of Pragmatic Live? Shoot us a note at experts@pragmaticmarketing.com.

Thursday Dec 01, 2016
What Bourbon, Gelato and Horse Sex Can Teach Us About Pricing
Thursday Dec 01, 2016
Thursday Dec 01, 2016
Prices and pricing strategies are everywhere. And sometimes we can learn the most valuable pricing lessons in some of the most interesting places. In this podcast, Mark Stiving, Pragmatic Marketing instructor and pricing expert, tells us some of the strangest examples of pricing he's seen in his travels and how you can apply these same techniques to your own products and companies.
If you've got an example of a strange but true pricing strategy that you've seen, we'd love to hear it. Email us and we may feature it on a future episode of Pragmatic Live. And don't forget to check out Mark's blog for more great pricing tips and information.

Thursday Nov 17, 2016
Win/Loss Analysis: Discover What Makes Your Customers Tick
Thursday Nov 17, 2016
Thursday Nov 17, 2016
What if a secret sauce for winning more business was available? Would you use it? It turns out there is one: win/loss analysis. Ellen Naylor, a pioneer in competitive intelligence and win/loss analysis, and the author of Win/Loss Analysis: How to Capture and Keep the Business You Want, shares her tips and tricks for increasing your company’s positive outcomes using win/loss success.
For more on win/loss analysis, be sure to read Competitive Intelligence Gathering Through Win/Loss and visit Ellen Naylor’s website. And check out when our courses will be in your area.

Thursday Nov 10, 2016
Webinar Follow-Up Questions: How Betas Give Your Product a Competitive Edge
Thursday Nov 10, 2016
Thursday Nov 10, 2016
We welcome back Emily Hossellman, director of marketing at Centercode, to answer questions posed by participants in September’s popular webinar How Beta Testing Can Give Your Product a Competitive Edge.
If you’d like to learn how to dramatically increase participation in your company’s beta tests, read Emily’s eBook Reaching 90% Beta Test Participation. And be sure to check out when our courses are coming to your area.

Thursday Nov 03, 2016
Getting the Whole Company to Fall in Love with Your Personas
Thursday Nov 03, 2016
Thursday Nov 03, 2016

Thursday Oct 27, 2016
How Gender and Generations Impact Leadership
Thursday Oct 27, 2016
Thursday Oct 27, 2016
Today’s multi-generational workplace presents unique challenges for leaders, especially since work style and expectations often differ by gender and generation. In this week’s podcast, Tracey Wilen, Ph.D., discusses her research on how gender and generation factor into perspectives on work, leadership and the use of technology and how we can all work together to create productive and healthy work environments.
You can learn more about Tracey’s work at TraceyWilen.com. And be sure to check out when our courses are coming to your area.

Thursday Oct 20, 2016
A Holistic Look at Revenue Management
Thursday Oct 20, 2016
Thursday Oct 20, 2016
Think of all the things that impact your topline: pricing, discounts, incentives, etc. When was the last time you looked at these parts collectively to ensure you were optimizing overall revenue management? In this podcast, Chanan Greenberg, vice president and general manager at Model N, a Silicon Valley-based software company that delivers revenue management solutions for high-tech and life-science companies, shows you how to holistically examine the processes that impact revenue so that you don’t leave money on the table.

Thursday Oct 13, 2016
Product Management Lessons from Entrepreneurs
Thursday Oct 13, 2016
Thursday Oct 13, 2016

Wednesday Oct 05, 2016
Winning with the C-Suite: Lessons from the New England Patriots
Wednesday Oct 05, 2016
Wednesday Oct 05, 2016
In football, when a play is called, everyone immediately knows their role and how they contribute to the team’s success. Neil Baron, lifelong New England Patriots fan and founder of Baron Strategic Partners, discusses how you can pick and execute winning product plays so your product team will make an impact on senior- level customers. Neil explains how the concept of a play can also apply to selling business outcomes to the C-suite.

Thursday Sep 29, 2016
How to Earn a Raise: Lessons from Pricing
Thursday Sep 29, 2016
Thursday Sep 29, 2016

Thursday Sep 22, 2016
In Search of Talent: The Girl in Procurement
Thursday Sep 22, 2016
Thursday Sep 22, 2016

Thursday Sep 15, 2016
How Businesses Today Kill Innovation
Thursday Sep 15, 2016
Thursday Sep 15, 2016
Join Pragmatic Marketing instructor Kirsten Butzow as she explores the three main traps that keep companies from delivering truly innovative products: culture, focus and discipline. Find out what many of today’s companies are doing wrong, and what you can do to enable innovation within your organization.
Got an idea for another podcast? Have some feedback on what we could be doing better with our podcasts? We’d love to hear it! Please take a moment to complete our survey.

Thursday Sep 08, 2016
Why Pricing Shouldn’t Be an Afterthought
Thursday Sep 08, 2016
Thursday Sep 08, 2016

Tuesday Sep 06, 2016
How To Reinforce your Company’s Value With Content Marketing
Tuesday Sep 06, 2016
Tuesday Sep 06, 2016
A good content marketing strategy should reinforce what your company does. And when your company sells its thoughts and expertise, content marketing becomes even more critical. Join Rebecca Kalogeris, vice president of marketing at Pragmatic Marketing, as she discusses how to get the most out of each piece of content, reach the largest audience and why the best content marketing is often the least obvious.

Thursday Aug 18, 2016
Should You Price to Compete or Differentiate?
Thursday Aug 18, 2016
Thursday Aug 18, 2016

Thursday Aug 11, 2016
Customer Advisory Boards: Top 10 Questions
Thursday Aug 11, 2016
Thursday Aug 11, 2016
We welcome Gavin Nathan, senior consultant and partner of Ignite Advisory Group, to answer the top 10 follow-up questions posed by listeners of our recent webinar, Creating and Managing a Successful Customer Advisory Board Program.
If you would like to learn more about customer advisory boards, read the article by Gavin’s colleague, Rob Jensen: Why Advisory Boards Matter, featured in Pragmatic Marketer. And for more information on CABs, email Ignite at info@igniteag.com.
If you have a question or feedback, we’d love to hear from you! Email us at experts@pragmaticmarketing.com.

Thursday Aug 04, 2016
Blurring the Lines Between Product and Brand
Thursday Aug 04, 2016
Thursday Aug 04, 2016
As the lines between product and brand become increasingly blurred, our guests discuss why—at least in terms of the user experience—it makes sense to build your company brand into the product from the outset. Join Robert Wallace, executive vice president of marketing at Tallwave and Jesus Ramirez, vice president of product at Tallwave, as they talk through the challenges product management and marketing pros face in building an appropriate product tone that resonates with customers.

Thursday Jul 28, 2016
Setting Pricing By Region
Thursday Jul 28, 2016
Thursday Jul 28, 2016
Should you set different prices depending on the cost of living in a set region? Pragmatic Marketing instructor Mark Stiving looks at the techniques you can implement to charge different prices to different people without rocking the boat.

Thursday Jul 21, 2016
The 5 Aspects of Customer Profiling
Thursday Jul 21, 2016
Thursday Jul 21, 2016

Thursday Jul 14, 2016
Beta Testing 101 - Part II
Thursday Jul 14, 2016
Thursday Jul 14, 2016

Thursday Jul 07, 2016
Implementing the Pragmatic Marketing Framework
Thursday Jul 07, 2016
Thursday Jul 07, 2016
So you’ve just come back from a Pragmatic Marketing training and are wondering how to create a market-driven environment and implement the Pragmatic Marketing Framework at your company. Pragmatic instructor Steve Gaylor gets us started on some ways you can get your organization thinking strategically and focus everyone on the market.

Thursday Jun 30, 2016
How Should I Use Fixed Costs When Setting My Prices?
Thursday Jun 30, 2016
Thursday Jun 30, 2016
Should your prices change as your costs change? Pragmatic Marketing Instructor Mark Stiving shares the shocking truth about fixed costs and their relationship to pricing.

Thursday Jun 23, 2016
Beta Testing 101
Thursday Jun 23, 2016
Thursday Jun 23, 2016

Thursday Jun 16, 2016
On Being a Pragmatic Marketing Instructor
Thursday Jun 16, 2016
Thursday Jun 16, 2016

Thursday Jun 09, 2016
Creating a Compelling Product Roadmap
Thursday Jun 09, 2016
Thursday Jun 09, 2016
Discover solutions to the top challenges of creating efficient product roadmaps from Jim Semick, co-founder of ProductPlan, a cloud-based roadmap software for product and marketing teams. Jim shares tips and techniques for communicating an effective product strategy through your roadmap and the best way to plan and prioritize product features. He also discusses how to create a simple roadmap that can be easily changed and widely communicated across your organization, including how to make a convincing case to your executive team about the importance of specific roadmap features.

Thursday Jun 02, 2016
Kill the Zombies
Thursday Jun 02, 2016
Thursday Jun 02, 2016

Friday May 27, 2016
Empower Your Sales Team to Sell at Your Price
Friday May 27, 2016
Friday May 27, 2016
Pragmatic Marketing instructor and pricing expert, Mark Stiving interviews Reed Holden, the author of several pricing books and Pragmatic Marketer article, Make Salespeople the Champions of Your Pricing Strategy. Reed discusses how you can create a strategy to solve market problems by using services to differentiate your product and get the upper hand on your competition. Does your sales team have too much authority in offering discounts? Do they really know how valuable your product is and how it compares to the completion? Learn how to resolve these potential issues by giving your sales team the tools they need to be confident in the price you set, and let them drive profit over revenue.
For practical strategies on optimizing revenue, check out our Price training course.
We love feedback and answering questions! Send us a message to experts@pragmaticmarketing.com.

Thursday May 19, 2016
Pricing Power
Thursday May 19, 2016
Thursday May 19, 2016

Thursday May 12, 2016
Setting the Best Price for Your Product
Thursday May 12, 2016
Thursday May 12, 2016

Thursday May 05, 2016
Art of Value
Thursday May 05, 2016
Thursday May 05, 2016

Thursday Apr 28, 2016
Using Measurement to Influence Decisions
Thursday Apr 28, 2016
Thursday Apr 28, 2016
It’s important to bring facts to the table to understand the performance of your product and what’s happening in your market segment. In this short segment, Pragmatic Marketing instructor Jon Gatrell shares the three questions he always asks to effectively measure product success. He also discusses some common—and highly effective—measurements to optimize product performance.
Learn how to sift through a mountain of data to discover metrics that are meaningful to your business in the latest issue of Pragmatic Marketer.

Thursday Apr 21, 2016
Thursday Apr 21, 2016

Thursday Apr 14, 2016
Follow-Up Questions to Falling in Love with Your Personas – Part II
Thursday Apr 14, 2016
Thursday Apr 14, 2016
Once again, we welcome back Johnathan Lucky to answer even more follow-up questions from viewers of our very popular webinar Falling in Love with Your Personas.
If you haven’t listened to Part I of this podcast, click here.
Read Johnathan’s article, Personas: The Journey, featured in Pragmatic Marketer.

Monday Apr 11, 2016
Follow-Up Questions to Falling in Love with Your Personas – Part I
Monday Apr 11, 2016
Monday Apr 11, 2016
In this week's podcast, we welcome
back product management and marketing professional Johnathan Lucky to answer
questions from viewers of February's outstanding webinar Falling in Love with Your Personas. For even more
insight on understanding and using personas, watch for Part II on 4/14.

Thursday Mar 31, 2016
The 30 Day Launch Plan – Week 4
Thursday Mar 31, 2016
Thursday Mar 31, 2016
Join Pragmatic Marketing instructor Dave Daniels for the final episode in his four-part series about creating a simple, 30-day plan to improve product launches. In this episode, Dave discusses six points to consider when evaluating market segments, and how to identify the best one for your organization. He also shares ways to use internal and external resources to execute your launch plans quickly while continuing to optimize revenue. Listen Now!
Check out the rest of the series:
The 30 Day Launch Plan Part 1
The 30 Day Launch Plan Part 2
The 30 Day Launch Plan Part 3
The 30 Day Launch Plan Part 4
See more information about our Launch training course and other Pragmatic Marketing courses here.

Thursday Mar 17, 2016
The 30 Day Launch Plan – Week 3
Thursday Mar 17, 2016
Thursday Mar 17, 2016
The 30 Day Launch Plan Part 1
The 30 Day Launch Plan Part 2
The 30 Day Launch Plan Part 3
The 30 Day Launch Plan Part 4

Thursday Mar 10, 2016
The 30 Day Launch Plan – Week 2
Thursday Mar 10, 2016
Thursday Mar 10, 2016
The 30 Day Launch Plan Part 1
The 30 Day Launch Plan Part 3
The 30 Day Launch Plan Part 4

Thursday Mar 03, 2016
The 30 Day Launch Plan – Week 1
Thursday Mar 03, 2016
Thursday Mar 03, 2016
The 30 Day Launch Plan Part 2
The 30 Day Launch Plan Part 3
The 30 Day Launch Plan Part 4

Thursday Feb 25, 2016
Internal Partners: Understanding Sales Personas
Thursday Feb 25, 2016
Thursday Feb 25, 2016

Thursday Feb 18, 2016
How to Optimize Usability Test Interviews
Thursday Feb 18, 2016
Thursday Feb 18, 2016

Thursday Feb 11, 2016
Follow Up Questions to Aligning Your Product and Sales Teams for Success
Thursday Feb 11, 2016
Thursday Feb 11, 2016
Register for a MySBI account to get the latest on business news and thought leadership here.

Thursday Feb 04, 2016
How Can You Charge Different Customers Different Prices?
Thursday Feb 04, 2016
Thursday Feb 04, 2016
Pragmatic Marketing Instructor Mark Stiving addresses one of his favorite frequently asked questions. Charging different prices to different customers can help you maximize profits, but how can you do it effectively?

Thursday Jan 28, 2016
What You Need to be a Rockstar at Work
Thursday Jan 28, 2016
Thursday Jan 28, 2016
Experience is important to consider in job offers and promotions, but some personality traits may be even more compelling. Join Pragmatic Marketing instructors Paul Young and Mark Stiving as they analyze the seven traits of rock stars at work. Paul goes beyond the premise of his Pragmatic Marketer article "The X Factors" to offer additional insight on how to be more effective in product management and marketing.

Thursday Jan 21, 2016
Building & Communicating Corporate Strategies
Thursday Jan 21, 2016
Thursday Jan 21, 2016
Learn how to align your departments’ activities with initiatives that support an effective cooperate strategy. Pragmatic Marketing instructor, Steve Gaylor will help you discover the key elements for building corporate strategies, and how to get your entire team to focus on objectives in alignment with that strategy.

Thursday Jan 14, 2016
Secrets to Great Advisory Boards
Thursday Jan 14, 2016
Thursday Jan 14, 2016
It can be challenging to create and manage an advisory board. In this podcast, Eyal Danon, founder and president of Ignite Advisory Group, shares tips for building an effective advisory board and identifies mistakes to avoid when hosting an advisory meeting. He also shares logistical details like the optimum number of members and who they should be. And he discusses the importance of limiting discussion topics to ensure that you have enough time to focus on key initiatives.

Thursday Jan 07, 2016
Competing with Free Offerings
Thursday Jan 07, 2016
Thursday Jan 07, 2016
It's a pretty well-known fact: People would rather get something for free than pay money for it. Pragmatic Marketing Instructor Mark Stiving takes a look at pricing models that allow you to differentiate from your competitor's freebies.

Thursday Dec 17, 2015
Marketing with a Purpose
Thursday Dec 17, 2015
Thursday Dec 17, 2015
Are you marketing with a purpose or simply practicing random acts of marketing? If you don’t have your personas, positioning and purpose clearly defined it’s most likely the latter. Join Pragmatic Marketing instructors Mark Stiving and Jon Gatrell as they discuss how these three P’s represent some of the most important parts of marketing. Then listen in as they dig deeper into personas: how buyer and user personas differ, and what you can do to jump start your persona creation efforts.

Thursday Dec 10, 2015
Best Practices for Analytics and Metrics for Product Roles
Thursday Dec 10, 2015
Thursday Dec 10, 2015

Thursday Nov 19, 2015
Defining Roles and Sharing a Common Set of Priorities
Thursday Nov 19, 2015
Thursday Nov 19, 2015
Join Pragmatic Marketing instructor Steve Gaylor as he speaks about how to utilize a gap analysis tool to achieve alignment throughout your organization and prioritize activities within your company to get everyone working toward the same goals.

Thursday Nov 12, 2015
Raise Prices Without Upsetting Customers
Thursday Nov 12, 2015
Thursday Nov 12, 2015
Pricing is not a set-it-and-forget-it activity. Sometimes you raise your prices. On this episode of Pragmatic Live, Pragmatic Marketing Instructor Mark Stiving examines how you can do so without hurting current customer relationships.